Green IELTS transfer and cancellation icon.

Make sure you read and accept the IELTS test terms and conditions when you register for the test. 

The terms and conditions contain important information, including details of:

  • test day arrangements
  • what you can take into the test room
  • the rules you must follow
  • test security
  • what you can expect from the results process
  • IELTS cancellation policy and IELTS refund policy
  • how we use your information.

When you sign the application form declaration, you are confirming that you have read and understood the IELTS test terms and conditions and agree to abide by them.

Terms and Conditions for "IELTS on Computer" administered by the Eiken Foundation of Japan:
  • Read the IELTS on Computer Terms and Conditions here.
Terms and Conditions for "IELTS for UKVI" administered by the Eiken Foundation of Japan:
  • Read the IELTS for UKVI Terms and Conditions here.
Terms and Conditions for "IELTS Life Skills" administered by the Eiken Foundation of Japan:
  • Read the IELTS Life Skills Terms and Conditions here.
Terms and Conditions for "IELTS on Computer" administered by the Berkeley House IELTS Official Test Centre:
  • Read the IELTS on Computer Terms and Conditions here.

 

IELTS test cancellation policy

If you wish to postpone or cancel your IELTS registration, please check the regulations of the official test centres where you are applying.

You can also refer to the "Frequently Asked Questions" (FAQ) for each official test centre on the following websites:

Eiken Foundation of Japan

Berkeley House IELTS Official Test Center

If you require special arrangements, please check the page regarding special arrangements.

 

Test centre exceptions

Under certain circumstances outside test centre control, we may have to cancel your test. These circumstances include, but are not limited to, extreme weather conditions, natural disaster, civil unrest, industrial action technical problems, issues at the venue or other types of disruption or disturbance in the local environment. In these circumstances, your test centre will provide you with as much notice as possible and give you the choice of either below. 

The British Council is not liable for any losses you incur as a result of test cancellation.

A full refund*, or; 
A transfer to a future test date.
 
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