At the British Council, the health and safety of our staff, customers and the communities in which we operate is our top priority. Thank you for working with us as we follow the advice of the health authorities and government in our response to the spread of Covid-19 in Japan.

During the new State of Emergency, British Council will continue conducting various tests. Following the Ministry of Health and Tokyo's instructions for delivering safe distance between people and room ventilation, the test layout has been redesigned to keep test takers and staff at a constant social distance. We also apply appropriate infection prevention measures requested by the government. Click on each section below for more information.

Health and safety measures on test days

Self-declaration form:

All test takers must sign a declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session. 

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Singapore Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Under 18s

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

  • We advise you to report an additional 30 minutes prior to the previously specified arrival time of the test  
  • We are implementing temperature screening in the test venue before test takers enter the exams area. Test takers with symptoms of fever will not be able to take the test
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands
  • Please maintain a one to two metre distance from other test takers or staff wherever possible
  • You are welcome to/should bring with you, a face mask that covers your mouth and nose. You may be requested to remove this for identification or other purposes. 
  • For speaking tests staff and examiners may/will also wear a face mask. Neither the test taker nor the examiner can insist that the other remove or put on a mask for the purpose of the interview
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions
  • You will be asked to take any stationery you use at the venue away with you except scratch paper, notes or workings sheets.
  • You can take the following inside the test room with you: face mask, protective gloves, water in a transparent bottle, hand sanitiser in a transparent bottle, personal stationery.

After your test:

If you are diagnosed with Covid-19 within 14 days after you take your test, please report this to your test centre by email. This will help ensure we can communicate with other test takers and follow local health authority and government advice.

IELTS updates (Updated on 11th March 2021)

IELTS

During the State of Emergency, British Council will continue conducting IELTS tests.

Test takers should read the test taker Covid-19's special measures and be fully prepared to comply.

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Japanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Re-scheduling and refunds: 

Test takers can now request to re-schedule their test date free-of-charge by up to six months, with a minimum of 24 hours’ notice.
Refunds can be taken through our standard processes with an administration fee deducted.  Full refunds may be given in exceptional cases related to Covid-19 sickness, stay-at-home orders or equivalent. 
Please contact us to re-schedule your test or process a refund. Note that refunds may take up to eight weeks to process due to operational difficulties caused by the Covid-19 situation.

If any of the above apply to you, please contact us at; 

IELTS for UKVI: ielts.ukvi@britishcouncil.or.jp

with your test information(your registered full name, test type, date, test venue and reference number (*if you know)). We will send you rescheduling / refund guidelines within 4 working days.

Please check the link below for COVID-19 infection prevention measures related to IELTS tests conducted by the Eiken Foundation of Japan.
https://www.eiken.or.jp/ielts/pdf/covid19measures.pdf

Schools

Current status: Registration is open.
Status update expected: Please check the website of each testing institution.

Examinations board: Cambridge Assessment International Education
Scheduled dates: May/June 2021 series
Current status:  Registration is open
Status update expected: Please click here for further details.

Examinations board: Pearson Edexcel
Scheduled dates: May/June 2021 series
Current status: Pearson will not run International GCSE and International AS/A Level exams in the May/June 2021 series. Instead, an alternative assessment approach will be offered. We encourage you to visit Pearson’s website for further updates about these alternative arrangements. British Council Japan will continue to take registration for private candidates as usual.
Status update expected: Please click here for more information.

Professional and other examinations update: UK universities

Examinations board: ACCA
Scheduled dates: 1-5 March 2021
Current status:  Cancelled

Status update expected: Please check the ACCA website. For inquiries, please email ACCA at: info@accaglobal.com

Professional and other examinations update: Non-UK universities

Current status: Registration is open.

Status update expected: Please check the website of each educational institution.

For general information on Covid-19 in respect to studying in the UK and UK qualifications please see here.

For more information or assistance, please contact our customer services team at exams@britishcouncil.or.jp