Test takers should read the test taker Covid-19's special measures and be fully prepared to comply.
Please do not attend your test if:
- you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Japanese Government
- you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.
Re-scheduling and refunds:
Test takers can now request to re-schedule their test date free-of-charge by up to six months, with a minimum of 24 hours’ notice.
Refunds can be taken through our standard processes with an administration fee deducted. Full refunds may be given in exceptional cases related to Covid-19 sickness, stay-at-home orders or equivalent.
Please contact us to re-schedule your test or process a refund. Note that refunds may take up to eight weeks to process due to operational difficulties caused by the Covid-19 situation.
If any of the above apply to you, please contact us at;
IELTS for UKVI: firstname.lastname@example.org
with your test information(your registered full name, test type, date, test venue and reference number (*if you know)). We will send you rescheduling / refund guidelines within 4 working days.
Please check the link below for COVID-19 infection prevention measures related to IELTS tests conducted by the Eiken Foundation of Japan.