Frequently asked questions and requests are available on our FAQ page. Please refer to this page before contacting us.
Currently, all inquiries are accepted via email. (You may also use our inquiry form.)
- For English course inquiries: courses@britishcouncil.or.jp (Hours: Tue-Fri 13:00-19:00 / Sat & Holidays 10:00-17:00 / Sun 9:00-16:00)
- For IELTS/Examinations inquiries: exams@britishcouncil.or.jp (Hours: Mon-Fri 10:00-17:00)
- For English teacher training inquiries: teacherseminar@britishcouncil.or.jp